↳ automation for small businesses
You shouldn't be the
one doing
your inbox
From your spreadsheets to your inbox, your booking forms to your weekly reports — and every weird little workflow in between.
If a human is doing it more than once, we'll build the system that does it instead. Anything you can imagine.
A quick check
Is this you?
If you tick any of these, you're not running your business — your business is running you. We can fix that.
↳ ticked one? scroll down. We've probably already automated it.
Services
What we can automate for you.
These are the things small business owners ask us about most. They're examples, not limits — if your specific problem isn't here, that's exactly when to book the call.
Inbox & Admin Automation
"James runs a sash-window restoration business. He used to spend the first 2 hours of every day in his inbox — quote requests, customer questions, supplier invoices. We built him a system that auto-replies to common questions, drafts quotes from enquiry forms, and only pings him when a real human reply is needed. He got his mornings back."
What we'd build for you: auto-sorted inbox · WhatsApp & Instagram reply bot · email → CRM in one click · calendar auto-booking
↳ saves ~5–10 hrs/week · built in 1 week Read more about inbox automation →Document & Data Extraction
"An accountant we work with was retyping invoices, receipts and contracts into Xero for six clients. Hours every week. We built a flow: forwarded PDF → AI extracts the line items → straight into Xero with a draft entry for review. Six hours became twenty minutes."
What we'd build for you: PDF invoices → accounting · contract data → CRM · form receipts → spreadsheet · handwritten notes → searchable database
↳ saves ~4–8 hrs/week · built in 1–2 weeks Read more about document extraction →Content & Marketing Automation
"Priya runs a 3-location pilates studio. Posting to Instagram had become 'something we'll do tomorrow' for six months. We built her a system that pulls her class schedule, generates a week of branded posts and email teasers, queues them in Buffer. Mondays: 10 minutes of approval, that's it."
What we'd build for you: AI-generated social calendars · email campaigns triggered by behaviour · Google & Trustpilot review aggregation with sentiment
↳ saves ~6–12 hrs/week · built in 1–2 weeks Read more about content automation →Operations Automation
"A London architecture practice was losing leads because website enquiries went to a Gmail nobody watched. We built: web form → CRM → Slack ping to the right partner → auto-acknowledgement to the prospect within 60 seconds. Conversion on those leads tripled."
What we'd build for you: lead intake → CRM → assignment · Shopify/spreadsheet inventory alerts · template-based quote & proposal generators
↳ recovers lost leads · built in 1–2 weeks Read more about operations automation →AI Chatbots
"A boutique London e-com brand was answering the same 30 questions hundreds of times a month — sizing, shipping, returns. We trained a chatbot on their FAQs and product pages. It now handles 70% of enquiries by itself, escalates the rest with full context. Their support team went from drowning to caught up by lunch."
What we'd build for you: AI chatbot on your site · WhatsApp Business bot · trained on your docs, FAQs & product catalogue · auto-escalation with context
↳ handles 60–80% of routine questions · built in 1–3 weeks Read more about AI chatbots →Customer Service Automation
"A SaaS team was losing renewals because nobody followed up after onboarding calls. We built post-call automation: meeting transcript → AI summary → CRM update → personalised follow-up email drafted within 5 minutes of the call ending. Renewal rate up 23% in three months."
What we'd build for you: post-purchase & onboarding follow-ups · ticket triage and routing · review & feedback request flows · churn-risk alerts
↳ catches every customer · built in 1–2 weeks Read more about customer service automation →Reporting & Dashboards
"The director of a 12-person agency was spending half of Sunday building 'how did last week go?' reports from Stripe, Google Analytics, and HubSpot. We built her a one-page Monday-morning dashboard that pulls live from all three. She gets back six hours every weekend."
What we'd build for you: live weekly dashboards · automated monthly reports · custom KPI summaries to your inbox · CFO-grade summary views
↳ saves ~4–8 hrs/week · built in 1–2 weeks Read more about reporting & dashboards →Something weirder?
If you're spending hours on a workflow nobody's ever heard of — that's the kind of thing we love. Tell us what's slowing you down, no matter how niche.
Tell us about it →Creating environments
We don't just talk about automation.
We live in it.
Everything we build for clients is informed by what we build for ourselves. Three very different environments — apps, websites, homes — same philosophy: if a human is doing it repeatedly, it should be a system.
MigraineMe
A personal health tracking app for migraine patients. Wearable integration, AI-powered risk prediction, trigger detection, and community — all in one place.
migraineme.app →CVRD News
AI-powered news platform delivering daily video briefings from 36+ sources across the political spectrum. Automated scraping, AI summarisation, video generation — every side of every story, fully automated.
cvrdnews.com →HausCtrl
Smart home automation for London homes. Setup, integration, dashboards, and ongoing support — no jargon, no stress. Your home, working smarter.
hausctrl.co.uk →About Andlane
Automation that runs in the background.
Andlane is a London-based automation studio. We build intelligent systems for small businesses — the kind that quietly remove friction, save you hours, and just work.
We're not a consultancy that hands over a deck and disappears. We design the system, build it, deploy it, and keep it running. You see the result, not the wiring.
"studio": "Andlane",
"location": "London, UK",
"serves": "small businesses",
"focus": [
"workflow automation",
"AI integration",
"data & documents",
"business systems"
],
"philosophy": "automate the repetitive",
"available": true
}
How we think
The way we work.
Automate first, ask later
If a human is doing it repeatedly, it should be a system. We find the friction and remove it — from data pipelines to daily workflows.
Plain English in. Automation out.
We use the latest AI tools — but you don't have to know what they're called. You tell us what you want to stop doing. We figure out everything else.
End-to-end, no hand-offs
From the first conversation to the system running quietly in production — we own the full loop. No consultants. No decks. Just working systems.
Get started
How it works.
Quick call
15 minutes, free, no commitment. Tell us what's eating your time and we'll tell you if we can automate it.
Automation audit
We map your workflows, find the waste, and propose exactly what to build. A clear action plan, yours to keep — whether or not you build with us.
We build it
You approve, we build, you test. 50% upfront, 50% on delivery. Most projects are live within days, not months.
… or jump straight to a build:
Starter
One workflow, one problem solved. Perfect for testing the waters — automate a single process and see the impact before going further.
- — 1 automation or integration
- — Delivered in 3–5 days
- — 2 weeks of support included
Growth
We audit your entire workflow, then build up to 3 automations that work together. The biggest time-savings come from connecting the dots.
- — Audit included (£250 credited)
- — Up to 3 automations
- — Delivered in 1–2 weeks
- — 30 days of support included
Ongoing
We maintain what's built, add new automations monthly, and keep everything running. Your automation team on call, without the overhead.
- — Maintenance + monitoring
- — New automations each month
- — Priority support
- — Cancel anytime
All prices exclude VAT. Every project starts with a clear scope and a fixed quote — no surprise invoices. Larger or more complex builds are quoted individually.
FAQ
Questions we hear a lot.
Don't see yours? The contact form below is the fastest way to get a straight answer.
How much does AI automation cost for a small business?
Do I need to know anything about AI to work with you?
How long does it take to build an automation?
Can you automate my invoices and quotes from PDFs into Xero or QuickBooks?
Can you build a chatbot for my website or WhatsApp?
Where is Andlane based?
What happens if the automation breaks?
How do I know if my business actually needs automation?
Do you work with my specific tools? (Shopify, HubSpot, Notion, Pipedrive…)
What kind of time savings can I actually expect?
Get in touch
Let's automate something.
Tell us what's slowing you down — we'll make it disappear.