FAQ
Questions people ask before they book.
If yours is not here, use the contact form on the homepage.
Do I need to know anything about AI to work with you?
No. You tell us what you're tired of doing every day. We work out the tools, the integrations and the engineering, and show you the result.
Can you automate my invoices and quotes from PDFs into Xero or QuickBooks?
Yes. PDF data extraction into accounting software is the thing we're asked about most. We pull line items, dates, supplier names, amounts and VAT from PDF invoices and push them into Xero, QuickBooks, Sage, FreeAgent or a spreadsheet as a draft for you to approve.
Can you build a chatbot for my website or WhatsApp?
Yes. We build chatbots trained on your business: your FAQs, your product catalogue, your tone. They answer the routine questions themselves and hand the rest to you with the context already gathered. They live on your website, WhatsApp Business or Facebook Messenger.
Do you build websites?
Yes. We build fast, hand-built websites with the enquiry forms and bookings behind them. A one-page site starts from £500 and most sites are live in one to two weeks.
Do you build apps?
Yes. We build native apps for iPhone and Android and get them through review on the App Store and Google Play. Apps start from £2,500.
Where is Andlane based?
Andlane is a London studio that builds automation, websites and apps for small businesses. We work with small businesses across the UK and Europe. Most engagements run remotely; for London clients we'll happily come to you for the audit.
What happens if the automation breaks?
Every project comes with support included: 2 weeks for Starter, 30 days for Growth. Beyond that, the Ongoing retainer (from £400 a month) covers maintenance, monitoring and new automations as your business grows.
Do you work with my specific tools (Shopify, HubSpot, Notion, Pipedrive…)?
Almost certainly yes. We work daily with Stripe, Shopify, HubSpot, Pipedrive, Xero, QuickBooks, Google Workspace, Office 365, Notion, Airtable, Slack, WhatsApp Business, Instagram, Mailchimp, Buffer and most modern small-business tools. If you use something we haven't seen, we'll find a way.
What kind of time savings can I actually expect?
It depends on the workflow. The ones people bring us usually take someone 5 to 15 hours a week: a day or two of your time, or room for a few more paying clients. The audit gives you a specific number for your business.
Where does my data go?
It stays in your own accounts: your Google or Microsoft account, your accounting software, your CRM. We build inside them and hand over the keys. Nothing stays on Andlane servers.